Privacy Policy
At Lodge Cast Iron, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us in other ways. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information when you visit our website or interact with us. The types of information we collect may include:
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our site. This data helps us improve your experience and enhance our website’s performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and communication regarding your order status.
- Customer Service: To respond to your inquiries, provide support, and offer customer service.
- Marketing and Promotions: We may use your information to send you updates about promotions, new products, and special offers. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze user behavior and improve the functionality and content of our website.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal details on our website. These include:
- Encryption: We use secure socket layer (SSL) technology to encrypt your sensitive data during transmission.
- Data Protection: We use secure servers and implement access controls to protect your data from unauthorized access.
- Third-Party Services: We work with third-party payment processors to handle payment information. These partners are required to comply with industry-standard security practices.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your user experience and analyze how you use our website. Cookies are small files stored on your device that help us remember your preferences, personalize your experience, and track website traffic.
You can choose to disable cookies in your browser settings, but doing so may limit your ability to use certain features of our website.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, customer service, and marketing efforts. These providers are obligated to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, investigate fraud, or comply with legal processes.
6. Your Rights and Choices
You have the right to:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out: You can opt-out of marketing emails by following the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at info@lodgecastiorn.store.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about our privacy practices, please contact us:
Email: info@lodgecastiorn.store
Phone: +1 847-715-4183
Mailing Address:
Lodge Cast Iron
301 Sheridan Road,
Wilmette, IL 60091
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.