Terms and Conditions
Welcome to Lodge Cast Iron! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our website or making any purchases.
1. General Information
Lodge Cast Iron (“we,” “our,” or “us”) operates the website lodgecastiorn.store. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy, which can be found on our website.
2. Product Information
We strive to provide accurate product descriptions, images, and pricing on our website. However, we cannot guarantee that the descriptions are entirely accurate, complete, or error-free. All products are subject to availability, and we reserve the right to modify or discontinue any product at our discretion.
3. Order Acceptance
When you place an order with us, you will receive an order confirmation email. This email is an acknowledgment of your order and does not signify that the order has been accepted. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or issues with payment processing.
Once your order has been processed and shipped, you will receive a shipping confirmation email. At this point, your order is considered accepted, and a contract has been formed between you and Lodge Cast Iron.
4. Pricing and Payment
Prices for products on our website are listed in U.S. dollars and are subject to change without notice. Shipping costs are added during the checkout process and are based on the size, weight, and destination of your order.
Payment must be made at the time of purchase using one of the available payment methods (credit card, debit card, PayPal, etc.). By submitting payment, you authorize us to charge your chosen payment method for the total order amount.
5. Shipping and Delivery
We make every effort to ensure that your order is shipped promptly. Orders are processed within 1-2 business days, and delivery times vary depending on the shipping method selected at checkout and your delivery location.
For more detailed information on our shipping process, please refer to our Shipping Policy.
6. Returns and Refunds
We hope you are satisfied with your purchase. However, if for any reason you are not happy with your order, we offer a 30-day return policy. For more details on how to return an item, please refer to our Return Policy.
Please note that personalized or custom items, gift cards, and final sale items are non-returnable.
7. Product Warranty
Lodge Cast Iron cookware comes with a lifetime warranty against manufacturing defects. If you encounter any issues with the product due to a manufacturing defect, please contact our customer service team for assistance.
Please note that damage caused by misuse, improper care, or accidents is not covered under our warranty.
8. Intellectual Property
All content on the Lodge Cast Iron website, including but not limited to text, images, logos, graphics, and product designs, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any of this content without our prior written consent.
9. Limitation of Liability
Lodge Cast Iron is not liable for any damages, including indirect, incidental, or consequential damages, arising from the use or inability to use our products or services. Our total liability is limited to the amount paid for the product in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Lodge Cast Iron, its affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, or expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
12. Changes to Terms
We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our website or making a purchase after such changes are posted, you agree to be bound by the revised Terms and Conditions.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Illinois.
14. Severability
If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
15. Contact Us
If you have any questions or concerns about our Terms and Conditions, please contact us at:
- Email: info@lodgecastiorn.store
- Phone: +1 847-715-4183
- Mailing Address:
Lodge Cast Iron
301 Sheridan Road,
Wilmette, IL 60091
By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.